Ordering from Kids' Crafty Kits

Sorry, Kids Crafty Kits is on holiday!
Please have a look around, but we can't take your order for a few days.
Thank you!

Ordering online from Kids' Crafty Kits is simple and safe. Fill up your shopping basket by clicking on the "Add to Basket" button on each product page in our catalogue. You can check what's in your basket by clicking the View Basket link at the top of every page.

Payment

When you are happy with your shopping basket go to the Check Out page. After reviewing your order you can pay for your goods using one of our payment providers. Currently we support Google Checkout and PayPal: you can pay by credit card using either, or you can use your own account if you have one. We never see any of your financial details ourselves and do not store any of your financial information.

If you'd like to discuss any aspect of your order, or order off-line, then please don't hesitate to contact us.

Please note that Kids' Crafty Kits is not VAT registered, and VAT is not payable.

Delivery

When we receive details of your order we will despatch it to you swiftly by Royal Mail First Class or other courier.

Postage and Packing is charged at the rate of £3.50 for orders up to £20 total, and at £4.50 for orders of £20 and over.

We are only able to deliver to addresses with UK postcodes.

For the sake of the environment, we try to reuse packaging when we are sending out large orders. This also helps to keep our costs down. We hope you won't mind if your order arrives in a pre-used box!

Returns

We want you to be delighted with our products, so if you receive an item that you are unhappy with please return it to us within 14 days of receipt for a full refund of the goods' value or for exchange. The product must be in re-saleable condition and in its original and undamaged packaging. Please note, however, that we are not liable for the cost of returning goods to us unless the goods are defective or have been sent to you in error.

If you return an item please obtain a proof of despatch in case it is lost in transit. Also, please make sure that you include a note of your name and address and reason for return.

Terms and Conditions

Please see our terms and conditions page for all the details.

Privacy

Information about how we use data and protect your privacy are on our privacy page.

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Important!

Please note that all our products are unsuitable for children aged under 36 months due to small parts which may present a choking hazard.